Privacy Policy

Introduction

The Privacy Policy of Chloe states how it protects the data collected from users and the regulations it maintains. This is to clarify any issues that may arise as users provide their personal and valuable information during their use of the app. Chloe collects, stores, and uses information from users to provide the experience they want while maintaining proper security measures.

This privacy policy might change in the future to improve clarity and adapt to new privacy standards. You will always find the latest privacy policy on this page with all the recent updates.

Data Privacy

We collect your personal data to personalize your experience in Chloe and to make predictions more accurate and helpful. This includes information you directly provide when you use the app or sign in with Apple ID. Examples may include your age, cycle dates, symptoms, pregnancy-related details, or general wellness inputs.

These data help Chloe offer better insights about your body and well-being. However, the results or suggestions are not medical advice and should not replace consultation with healthcare professionals.

Automatically Collected Data

Some information is collected automatically when you use the app. This may include your device model, IP address (for approximate location), and usage statistics such as app interaction, performance, and crash data. This helps us improve app stability, fix issues faster, and understand how users interact with different features so we can provide a better user experience.

Use of Third-Party Services

We work with trusted third-party services like Amplitude and Google Analytics to understand user behavior and enhance the overall experience. These services help us analyze how users navigate through Chloe so we can make design and feature improvements.

We ensure these partners follow strict privacy and data protection standards. None of these services collects personal health data or any sensitive information that can identify you. Only usage trends and interaction patterns are collected for analytical purposes.

How We Use Your Data

The information we collect helps us make Chloe more personal and meaningful for you. It allows us to give you accurate cycle predictions, gentle reminders, and insights that fit your needs. We use what we learn to make the app smoother, more helpful, and easier to use every day. Your information also helps us understand how people use Chloe so we can keep improving it and add features that truly make a difference. At times, we may share updates or improvements to help you get the best out of your experience.

Your trust means everything to us. We do not sell, rent, or trade your personal data with anyone. What you share with Chloe stays private and is only used to make your experience better and more secure.

Data Storage and Security

Your data is safely stored and protected with strong security measures to prevent any unauthorized access, loss, or misuse. The information you share stays within our secure systems and is not accessible to any individual or team member. It can only be retrieved through backend storage, which we do not access unless it becomes absolutely necessary for technical maintenance or legal reasons.

If you decide to delete your account, your personal information will be removed or anonymized from our systems within a reasonable time unless the law requires us to keep it for a specific period. Your privacy and trust remain our highest priority.

Anonymous Mode

You can choose to use Chloe in anonymous mode if you prefer to keep your identity private. Even when you stay anonymous, you will still have full access to all the app’s features and experiences. If you post or share anything in the community section, others will not see any personal information connected to you, and your identity will remain completely private. When you use Chloe anonymously, your data is not linked to any personal account. This means you can explore, track, and connect freely while staying unseen by others. Our goal is to give you a safe space where you can focus on your health and well-being with complete peace of mind.

Your Control and Choices

You have full control over your information. You can review, edit, or delete your data anytime from your profile settings. You can also manage general notifications directly from your device settings. This includes the option to allow or deny reminders related to your period or other updates from Chloe.

Your comfort and choice always come first, and we want you to feel in control of what you see and receive.

Contact Us

If you have any questions or concerns about your data or this privacy policy, you can reach us through the contact us section inside the app. We take every inquiry seriously and will respond as soon as possible.